1. General

DIGITAL HOUSE INTERNATIONAL (whose registered office is located at 464 Rue Joffre in Akwa-Douala, BP 2858 Douala), in its capacity as controller of the processing of your personal information, attaches the utmost importance to the protection and respect of your privacy.

The purpose of this policy and any documents referred to in it is to inform you about how we collect, process and secure your personal information. personal information we collect on the platform forms My-CoolPay (accessible from the website www.my-coolpay.com and our mobile applications).

In case you make a payment directly on our platform, your information are collected by My-CoolPay, a subsidiary of DIGITAL HOUSE INTERNATIONAL.

We invite you to read this policy carefully to know and understand our practices regarding the processing of your personal data.

2. The information we collect and how we use it

We may collect and process the following data :

• The phone number used to create an account or to pay on our platform  ;
• Your last name, first name and date of birth ;
• Your e-mail address ;
• Your ID number (NIC or passport) ;
• A copy of your identity document (NIC, passport, driver's license, ...) for verification  ;
• All information about your company (in the case of business accounts) : tax file, information on employees (in cases where you use My-CoolPay) for the payment of your employees' salaries ;
• A biography of you ;
• All the information on all the jackpot and participants made on our platform ;
• Details of your visits on our platforms and your activity ;
• Opinions, suggestions and responses to surveys that may be used in the research and analysis of user behaviour and improvement of user experience on our platforms.

We can also collect data automatically from technologies. These technologies include the use of cookies (Learn more about cookies, please refer to point 5 below)

We use your data to operate and improve CoolTrip's services. When we collect your information about

3. Sharing your information

We share your data with platforms that can be :

• Payment Service Providers
• The authors of the pools
• Hosting solution providers
• Event organizers
• With authorities where permitted or required by law
• Other service providers whose services are indispensable

4. Cookies

A Cookie is a small text file that is saved and/or read by your browser, on the disk of your terminal (PC, smartphone, ...) and deposited by the sites that you visit. Almost all sites use cookies to function properly. and optimize their ergonomics and functionalities. Cookies also make interactions with sites that are more secure and faster, as they can remember your preferences (your preferred language for example).

You can revoke your use of Cookies at any time by setting your web browser.