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Any questions?

What is My-CoolPay?

My-CoolPay is an aggregator of digital payment methods.
My-CoolPay offers companies and individuals solutions for online cash collection and remote mass payment, creation of fundraising jackpot and a wallet electronics available 24/7.

What features are available on My-CoolPay for Individuals?

  • History of all your transactions
  • Recharge your My-CoolPay Account with a credit card (VISA, MasterCard), OM or MoMo account.
  • Sending money
  • Pay online
  • Withdrawal to an OM or MoMo number
  • Requesting payments
  • Paying bills and subscriptions
  • Reimburse a loved one
  • Disbursing payments
  • Create a jackpot and raise funds
  • Participate/contribute to a jackpot

What features are available on My-CoolPay for Businesses?

  • Dashboard
  • Collect your customers' payments from your website or mobile application
  • Transfer to your bank account
  • Manage your customers' reimbursements from your interface
  • Merchant API Web and Mobile
  • Requesting payments
  • Payment of wages
  • User management (roles and access level of your collaborators)

Why use My-CoolPay?

Because there are situations where we would like to send or receive money without delay, while keeping track of and controlling its budget and its expenses and entries, as when one must ...

  • Sending spending money to your child 
  • Withdraw money
  • Pay for an online article or a monthly subscription
  • Sending wick money to his girlfriend
  • Paying an individual for a property
  • Pay for his tontine
  • Requesting Payments
  • Reimburse a friend for a drink or an outing
  • Send your participation for a Kitty (put the link to the jackpot here)
  • Create jackpot and raise funds
  • Accept payments on your website or mobile application
  • And many more.

How and why should I top up my My-CoolPay account?

To take advantage of the innovative features of My-CoolPay as the instant money transfer and to another My-CoolPay account, the payment is free of charge online only with your My-CoolPay login and password, payment of monthly subscriptions, instant troubleshooting of a friend, contactless payment (coming soon), etc, you must regularly top up your account My-CoolPay... There are several ways to do this:

How do I top up my Account by credit card or mobile money account (OM, MoMo)?

With your Orange Money account, or your MTN Moblile Money account, or even your credit card, you can reload your My-CoolPay account immediately by crediting it from the desired amount. This method is simple and instantaneous. However, it may be subject to certain ceilings, available at this link. Refill procedure :

  • Login to your My-CoolPay account
  • Click on "Reload" available below your balance or in the Transactions section.
  • Indicate the amount you wish to top up and click next
  • Choose the means of payment (OM, MoMo, VISA, Mastercard, Paypal) and follow the instructions. instructions of the payment operator selected

Once the operation is successfully completed, your My-CoolPay account is recharged with the amount indicated.

How do I top up my Account by requesting a payment?

As a My-CoolPay user, you can send payment requests. The payment request allows you to ask a friend for help, claiming payment of an invoice or debt, etc., from an My-CoolPay user or not.
Payment request procedure :

  • Login to your My-CoolPay account
  • Click on Payment Requests and then on Request Payment.
  • Collect the information of the person you want to contact. wish to request a payment and click on next
  • Check the information and click on Validate

Your friend receives instantly, by e-mail or SMS, your payment request with instructions for you make the payment. Once the payment is made, your My-CoolPay account is recharged with the amount requested.

How do I send money with a My-CoolPay account?

With your My-CoolPay account you can send instantly money to another My-CoolPay user, or simply any person with an OM or MoMo account by following the steps below :

Sending money from a My-CoolPay account to an OM account, MoMo (CoolToCash)

  • Login to your My-CoolPay account
  • Click on "Withdrawal" available below your balance or on "To make a withdrawal, go to Transactions ;
  • Fill out the withdrawal form with the beneficiary's information.
  • Payment request allows you to ask a friend for assistance
  • Claiming payment of an invoice or debt, etc, from a user My-CoolPay or not.
  • Payment request procedure indicating the first and last name of the beneficiary, telephone number on which you wish to make the deposit, the reason for the transaction
  • Enter your password and click Next
  • Verify the information and validate the operation by clicking on Validate.

Sending money from a My-CoolPay account to another My-CoolPay account (CoolToCool)

  • Login to your My-CoolPay account
  • Go to the transactions tab
  • Click on Transfer Money
  • Enter the My-CoolPay ID or email address of the recipient and click on next
  • Record the amount and the reason for the transaction.
  • Enter your password and click Next
  • Payment request procedure:iquant : the first and last name of the beneficiary, telephone number on which you wish to make the deposit, the reason for the transaction
  • Enter your password and click Next
  • Verify the information and validate the operation by clicking on Validate.

NB : CoolToCool money transfers are free regardless of the amount.
How do I delete my My-CoolPay account?

The user can request the final deletion of his account. at any time by sending an e-mail to support@my-coolpay.com and specifying :

  • First and last name
  • The phone number associated with his My-CoolPay account
  • Reason for closing his account
  • A copy of your ID used to verify your account